Field Coach (Retail Trainer)

Tiffany & Co.

Regular Full-time Supervisors of Sales Workers
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Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted
July 26, 2026

Job Description

Responsibilities

Coaching for Client Experience

  • Align with Retail Goals to implement and drive changes and elevation in Client Experience.
  • Monitor and observe daily client interactions on the sales floor. Provide feedback to the retail sales team and update Coaching Log as evaluated against Tiffany knowledge, client experience, selling skills and attitude benchmarks/best practices. 
  • Ensure brand behaviors are demonstrated on the sales floors as company standard including but not limited to grooming, image and etiquette, store presentation standards, etc.

    • Coaching for Performance

  • Partner with store leaders to identify store opportunities through observation, sales dashboards and NPS.Create coaching plan for market & store, update coaching log to give visibility on progression & time spent to equipped the sales team.Monitor and coach the sales team on their client experience behavior, offering short- and long-term solutions to ...

    • Job Details

    • Job Type
      Regular Full-time
    • Category
      Supervisors of Sales Workers
    • Date Posted
      July 26, 2026
    • Application Deadline
      September 04, 2026