Field Account Manager, CIS
Elsevier Sp. z o.o. Company
Full time
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Location
Warsaw, Masovian Voivodeship, Poland
Posted
July 25, 2026
Job Description
About the Role
Our Warsaw office has grown rapidly—from a small team at launch to over 30 employees today—reflecting our expanding presence in CEE/CIS regions. We are seeking a motivated Field Account Manager who enjoys nurturing client relationships through regular face-to-face and online meetings. This role requires a proactive, empathetic person who balances excellent customer care with strong sales skills and thrives in a dynamic, fast-paced environment.
Main Responsibilities:
Build strong, trust-based relationships with clients and internal teams through effective networking and communication.
Demonstrate a genuine willingness to assist by resolving clients’ issues comprehensively, not just addressing immediate questions.
Monitor contract renewals proactively, ensuring timely follow-ups and preventing lapses.
Proactively uncover and drive upsell and cross-sell opportunities to maximize client value and...