Family Navigator

Full-time Counselors, Social Workers, and Other Community and Social Service Specialists

One YMCA’s Family Support Services help children and families get the best possible start in life. Through our Best Start Family Hubs, we provide accessible, joined-up support that builds resilience, strengthens communities and helps families access the right support at the right time.

About the Role: We are looking for a compassionate and proactive Family Navigator to support families experiencing vulnerability, disadvantage or complex challenges. Acting as a trusted point of contact, you will help families access services, navigate local systems and build the confidence and resilience needed to thrive.

You will:
• Build trusted relationships with families and provide ongoing support and guidance.
• Help families access health, early help and community services.
• Identify needs early and provide timely interventions to prevent escalation.
• Work closely with partner agencies to coordinate support and improve outcomes.
• Maintain...