Location
west kelowna, regional district of central okanagan, Canada
Posted
July 20, 2026
Job Description
Join Hotel Equities as the Operations Manager for Fairfield Inn & Suites in West Kelowna, British Columbia. This position emphasizes strategic management in front office, housekeeping, and food & beverage services for excellent guest experiences.
The Operations Manager is pivotal in coordinating hotel operations, focusing on employee satisfaction and guest service excellence. You will be responsible for the development and execution of business plans and budgets to meet hotel objectives. Your leadership will motivate and empower staff while ensuring compliance with safety protocols and best practices.
Key Responsibilities:
• Oversee recruitment, training, and performance management
• Develop annual budget and targeted marketing strategies
• Implement operational programs ensuring compliance with standards
• Address guest complaints to improve service quality
• Maintain hotel maintenance and sanitation standards
Requir...
The Operations Manager is pivotal in coordinating hotel operations, focusing on employee satisfaction and guest service excellence. You will be responsible for the development and execution of business plans and budgets to meet hotel objectives. Your leadership will motivate and empower staff while ensuring compliance with safety protocols and best practices.
Key Responsibilities:
• Oversee recruitment, training, and performance management
• Develop annual budget and targeted marketing strategies
• Implement operational programs ensuring compliance with standards
• Address guest complaints to improve service quality
• Maintain hotel maintenance and sanitation standards
Requir...