Facility Solutions Manager (Account Manager)

City Wide Facility Solutions

Full-time Operations Specialties Managers
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Location
Richmond, Virginia, United States
Posted
July 21, 2026

Job Description

City Wide Facility Solutions is currently seeking a Facility Solutions Manager to join our team. As a key part of our organization, you will manage client accounts, build strong relationships, and ensure outstanding service delivery to meet and exceed customer expectations.

Key Responsibilities:

  • Manage all aspects of assigned client relationships, including retention, satisfaction, and growth opportunities.
  • Coordinate and communicate effectively with contractors and service providers to ensure high-quality service performance.
  • Conduct regular quality control inspections and address any issues promptly to maintain service standards.
  • Negotiate contracts and service agreements with clients to expand our offerings and increase revenue.
  • Utilize CRM software to document client interactions, track service delivery, and manage schedules.
  • Collaborate with internal teams including accounting and operations to resolve client co...