Location
toronto, on, Canada
Posted
May 27, 2026
Job Description
SUMMARY
The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.
At this position level, the individual is responsible for:
- Highly complex service delivery; and/or
- Multiple client accounts and/or significant service delivery regime in a single, complex client; and/or
- Contract requirements that are highly complex; and/or
- Direct reports may include Team Development Managers, Team Leads, Facility Services Coordinators and Technicians
KEY DUTIES & RESPONSIBILITIES
People Leadership
Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our c...