Facilities Coordinator / Helpdesk Coordinator

Forrest Recruitment

Permanent Information and Record Clerks
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Location
Runcorn, England, United Kingdom
Posted
July 07, 2026

Job Description

Job Overview

 Runcorn (WA7) Up to £27k DOE


Excellent opportunity for someone with a background in facilities operations, maintenance coordination, or service delivery to develop their career within a dynamic and fast-paced FM environment.


Key Responsibilities

  • Act as the main point of contact between customers, engineers, and suppliers, ensuring smooth communication across all facilities operations.

  • Handle inbound and outbound calls and emails in a professional manner, delivering efficient support and updates on ongoing jobs.

  • Coordinate and schedule reactive, planned, and preventative maintenance works, ensuring resources are deployed effectively.

  • Liaise with engineers to arrange same-day responses for urgent and high-priority issues.

  • Log, track, and update jobs through the company’s CAFM/ticketing system, ensuring all details are accurate ...