Expert CRM Solutions Designer in Toronto

Russell Tobin

Full-time IT & Technology
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Location
mississauga, peel region, Canada
Posted
July 04, 2026

Job Description

Become a key player in transforming Toronto's citizen services as a Senior CRM Solutions Designer. This role emphasizes the configuration of Salesforce Experience Cloud in a hybrid environment.

Your commitment over 130 business days will focus on enhancing the 311 service access and functionality through frontend development. Collaborating with internal city teams, you will ensure all components are aligned with the necessary security and accessibility standards. This role demands extensive experience in Salesforce technologies to effectively contribute to solution design and delivery.

Key Responsibilities:
• Deploy Salesforce Experience Cloud for 311 service enhancements
• Develop forms, navigation, and service request processes
• Create and optimize Lightning Web Components and forms
• Connect Salesforce to existing Service Cloud systems
• Execute thorough testing and support for go-live

Requirements:
• 10+ ye...