Experienced Shift Supervisor Needed for Frontline Team Leadership

Good Shepherd Centres

Full-time Other-General
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Location
hamilton, on, Canada
Posted
July 20, 2026

Job Description

Become a vital Shift Supervisor, guiding a passionate team in providing essential services. This full-time position emphasizes leadership, training, and maintaining a respectful and dignified service culture.
As a Shift Supervisor, you will mentor new staff through their onboarding journey while offering crucial leadership during shifts. Your role will involve conflict resolution, delivering direct client services, and contributing to performance evaluations. This position requires a commitment to the principles of anti-racism and a culturally safe approach toward service delivery.
Key Responsibilities:
• Lead training and onboarding processes for staff
• Address conflicts and implement crisis interventions
• Evaluate and mentor team performance
• Ensure quality service delivery to clients
• Promote culturally respectful client interactions
Requirements:
• Supervisory experience in related fields
• Skills in training and mentorship
• Strong conflict res...