Experienced Service Advisor at Trillium Ford

Trillium Ford Shelburne

Full-time Other-General
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Location
shelburne, on, Canada
Posted
July 13, 2026

Job Description

Join Trillium Ford Lincoln Ltd. as an Experienced Service Advisor in Shelburne, ON. Be the primary point of contact for customers, ensuring exceptional service and satisfaction.
In this essential role, you will interact with customers, document their service needs, and prepare accurate estimates. Strong communication is key to coordinating with technicians for timely service. You'll maintain high customer satisfaction levels while promoting our services effectively.
Key Responsibilities:
• Greet customers promptly and professionally
• Document customer service needs thoroughly
• Prepare and explain service estimates clearly
• Communicate effectively with technicians for repairs
• Keep customers informed during the repair process
Requirements:
• Previous Service Advisor experience preferred
• Strong customer service and communication skills
• Ability to work in a fast-paced environment
• Knowledge of automotive service terminology
• Valid driver’s ...