Experienced Customer Service Professional Kitchener
Express Employment Professionals - Kitchener / Waterloo
Full-time
Management & Operations
Location
kitchener, region of waterloo, Canada
Posted
July 16, 2026
Job Description
Express Employment Professionals is seeking an Experienced Customer Service Specialist in Kitchener. Join a well-established manufacturer to coordinate projects and enhance customer interactions.
In this role, you’ll act as the primary point of contact for customers, ensuring that their projects run seamlessly. You will utilize your communication skills and customer service experience to provide exceptional support and build lasting relationships. Proficiency in Microsoft Excel and Salesforce will be essential for success.
Key Responsibilities:
• Ensure outstanding service through phone, email, and in-person communication
• Manage customer accounts and maintain effective relationships
• Create proposals and sales documentation using Excel and Salesforce
• Handle processing of orders and payments with QuickBooks
• Coordinate installation schedules and project timelines
Requirements:
• At least five years of exper...
In this role, you’ll act as the primary point of contact for customers, ensuring that their projects run seamlessly. You will utilize your communication skills and customer service experience to provide exceptional support and build lasting relationships. Proficiency in Microsoft Excel and Salesforce will be essential for success.
Key Responsibilities:
• Ensure outstanding service through phone, email, and in-person communication
• Manage customer accounts and maintain effective relationships
• Create proposals and sales documentation using Excel and Salesforce
• Handle processing of orders and payments with QuickBooks
• Coordinate installation schedules and project timelines
Requirements:
• At least five years of exper...