Location
Brooklyn, NY, United States
Posted
July 22, 2026
Job Description
Shape the future of user experience and Conversational AI with strategic design initiatives that blend business needs, user insights, and cutting-edge AI technologies.
As an Experience Design Vice President in the Payment Operations team, you will play a pivotal role in shaping the user experience across our products and services-including the design and development of Conversational AI chat tools for Operations Teams. Leveraging your deep knowledge of design, research practices, and conversational interface design, you will lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, you will collaborate with cross-functional teams, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy, inclusive design, and AI-driven solutions will ensure our offerings are not only visually appealing but also accessible, user-frien...
As an Experience Design Vice President in the Payment Operations team, you will play a pivotal role in shaping the user experience across our products and services-including the design and development of Conversational AI chat tools for Operations Teams. Leveraging your deep knowledge of design, research practices, and conversational interface design, you will lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, you will collaborate with cross-functional teams, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy, inclusive design, and AI-driven solutions will ensure our offerings are not only visually appealing but also accessible, user-frien...