Executive, Train Service Controller

Full-time Other-General

Executive, Train Service Controller Job Purpose

The Train Service Controller (Trains) is part of the team for the North‑South & East‑West Line Operations Control Centre.

• Train Control duties which include regulating train service in an efficient and safe manner.
• Liaison duty in ensuring information flow and communication are executed promptly and accurately including fault reporting and processing of track access activities.
• Communication duty in ensuring delay and disruption information are disseminated to all stakeholders promptly and accurately.

Responsibilities

• To deliver train service as scheduled to meet customer satisfaction.
• Launching and withdrawing of passenger service trains as per timetable.
• To ensure all faults reported by Train Captains are accurately recorded and handed to TSC (Liaison) promptly.
• Carry out train reformation when trains are running out of sched...