Executive, Student Admin

Full-time Other-General

This role supports trainees throughout their learning journey by managing learning administration, coordinating follow‑ups, and providing timely support to ensure a smooth and positive training experience.

Manage Operations and Learning Administration

• Track and monitor closely trainees edu-cycle, from course onboarding to completion.
• Ensure turnaround days are met at different stages of a trainee’s edu-cycle.
• Ensure prompt follow up on trainee’s enquiries or request in mailbox, calls or in‑person.
• Ensure make‑up classes/ re‑assessments are arranged for absent trainees.
• Conduct regular class visits and surveys to understand trainees’ needs.
• Accurately update all tracking files and related enterprise systems.
• Provide basic skills advisory to support trainees lifelong learning ambitions and career aspirations, linking trainees with the appropriate Sales Consultant.
• Conduct post‑course follow ups...