Location
petaling jaya, selangor, Malaysia
Posted
June 04, 2026
Job Description
Job Summary
Support day‑to‑day e‑commerce operations across channels and platforms such as Shopee, Lazada, TikTok Shop, and/or brand.com
Job Responsibilities
- Support day‑to‑day e‑commerce operations
- Assist in maintaining accurate product listings, pricing updates, promotions, and stock availability
- Monitor and process orders, deliveries, cancellations, refunds, and returns
- Coordinate with warehouse, logistics partners, customer service teams, and platform representatives
- Support execution of campaigns and major sales events (e.g. campaign days, Payday Sales)
- Track basic operational KPIs including order fulfilment rate, cancellation rate, and return issues
- Assist in resolving operational issues and customer escalations within agreed timelines
- Prepare simple daily, weekly, or monthly operational and performance reports
- Ensure adherence to company SOPs and marketplace po...