Executive, Customer Service - CTG
DHL Global Forwarding (Malaysia) Sdn. Bhd.
Full-time
Information and Record Clerks
Location
Johor Bahru, Johor, Malaysia
Posted
July 14, 2026
Job Description
The incumbent is responsible for managing end-to-end customer shipments, ensuring operational excellence, service quality, and compliance with DHL Global Forwarding standards. The role serves as the primary interface between customers, operations, and global network offices to ensure timely and accurate execution of Cartage (CTG) and Airfreight (AFR) shipments.
Job Responsibilities:
- Manage and monitor assigned files, ensuring timely follow-up and completion in line with the One File...