Location
Bengaluru, Karnataka, India
Posted
July 24, 2026
Job Description
My True Match is India's first pre-marital compatibility, verification, and due diligence platform designed to help individuals and families make informed marriage decisions. Through psychologist-led compatibility assessments, background verification services, and expert horoscope analysis, we bring trust, transparency, and compatibility to the matrimonial journey.
Job Summary
We are seeking a Customer Support Specialist to deliver exceptional customer experiences and assist clients throughout their journey with My True Match. This is a full-time onsite role based in North Bengaluru, where you will work closely with cross-functional teams to ensure seamless customer support and service delivery.
Key Responsibilities
Handle customer inquiries through phone, WhatsApp, email, and chat.
Guide customers through onboarding and service processes.
Explain platform services, assessments, and report timelines.
Follow up with prospective and existing customers.
Resolve cus...
Job Summary
We are seeking a Customer Support Specialist to deliver exceptional customer experiences and assist clients throughout their journey with My True Match. This is a full-time onsite role based in North Bengaluru, where you will work closely with cross-functional teams to ensure seamless customer support and service delivery.
Key Responsibilities
Handle customer inquiries through phone, WhatsApp, email, and chat.
Guide customers through onboarding and service processes.
Explain platform services, assessments, and report timelines.
Follow up with prospective and existing customers.
Resolve cus...