Exams Support Specialist, Accessibility Services

Full-time Information and Record Clerks

DUTIES

& RESPONSIBILITIES

1. Provides discreet and tactful service to students, faculty and staff that attend the Accessibility Services Test Centre.


2. Works with the Exams Supervisor to schedule accommodated exams, assigns Accommodation Assistants, stores exam materials, and administers exams; and liaises with faculty and staff to coordinate secure and timely service delivery.


3. Provides solutions and support for Accommodations Assistants when they invigilate exams; troubleshoots assistive technology or scheduling issues; coordinates breaks; delegates some tasks; and assists with training on the use of assistive technology and other Test Centre procedures.


4. Receives visitors to the Centre, assesses student needs, provides exam related information, maintains relevant paperwork, and refers to the appropriate staff members or services; answers the telephone in a sensitive and confidential manner.


5. Responds to exa...