Location
vancouver, metro vancouver regional district, Canada
Posted
June 16, 2026
Job Description
Lead AV operations at Encore while ensuring exceptional customer service and team performance. Provide effective equipment management in a dynamic event environment for maximum client satisfaction.
As the Event AV Operations Manager, you will manage daily activities to guarantee smooth service delivery at events producing over three million dollars in revenue. Your focus will be on staff leadership, performance management, and cost control, with direct supervision over technicians and effective scheduling. You will play a vital role in maintaining high standards to meet client needs and drive revenue maximization.
Key Responsibilities:
• Oversee daily technician workflow and activities
• Supervise and mentor operational staff for client satisfaction
• Ensure timely delivery of equipment and services
• Manage billing approvals and equipment sheets
• Attend pre-production meetings to align goals
Requirements:
• High School Diploma; Bachelor’s preferred
• Min...
As the Event AV Operations Manager, you will manage daily activities to guarantee smooth service delivery at events producing over three million dollars in revenue. Your focus will be on staff leadership, performance management, and cost control, with direct supervision over technicians and effective scheduling. You will play a vital role in maintaining high standards to meet client needs and drive revenue maximization.
Key Responsibilities:
• Oversee daily technician workflow and activities
• Supervise and mentor operational staff for client satisfaction
• Ensure timely delivery of equipment and services
• Manage billing approvals and equipment sheets
• Attend pre-production meetings to align goals
Requirements:
• High School Diploma; Bachelor’s preferred
• Min...