Escalations Leader - Customer Resolution & Process Improvement
Hammerjack Pty Ltd
Full-time
Management & Operations
Location
taguig, metro manila, Philippines
Posted
May 31, 2026
Job Description
Hammerjack Pty Ltd is seeking an Escalations Manager in Taguig City to handle customer complaints and enhance service standards. The ideal candidate will have over 4 years of experience in handling disputes and a strong leadership background.
This role emphasizes maintaining positive client relationships while managing complex issues alongside various internal departments. A Bachelor's Degree and FINRA supervisory license are required.
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