Location
cyberjaya, selangor, Malaysia
Posted
July 19, 2026
Job Description
Operational Support Responsibilities
- Maintain operational stability by resolving daily application tickets within established SLAs.
- Perform diagnostic analysis on system failures to ensure timely rectification or vendor escalation.
- Provide functional assistance across core modules, specifically Finance, Procurement, and Supply Chain.
- Facilitate accurate transaction processing during critical monthly and annual closing cycles.
2. Business Analysis & System Configuration
- Collaborate with stakeholders to document workflows and align system capabilities with best practices.
- Execute functional setups, administrative tasks, and master data updates per business needs.
- Draft technical specifications for enhancements and translate requirements into optimized solutions.
- Champion process reengineering efforts to automate tasks and enhance organizational efficiency.