Environmental Operations Service Manager

Full-time other-general

6 months contract Role with a local authority Summary The Service Manager Environmental Operations is a pivotal role responsible for leading and delivering high-quality frontline environmental services across the borough. This position ensures operational efficiency, regulatory compliance, and continuous service improvement while managing a large workforce. The role is crucial in maintaining high standards for residents, businesses, and stakeholders, providing strategic and operational leadership in a 24-hour service environment. Responsibilities Manage a large operational workforce (up to 150 staff) through Supervisors and Assistant Managers. Ensure compliance with health & safety regulations, service standards, and contractual requirements. Monitor and drive service performance against KPIs, implementing improvements where necessary. Identify and resolve service issues promptly, ensuring sustainable solutions. Manage budgets, resources, and operational planning effectively. Deliver ...