Entry-Level Technical Support Rep (Voice) No Experience Required
Caldwell Communication Edge Connect
Full-time
Other-General
Location
davao city, davao del sur, Philippines
Posted
June 17, 2026
Job Description
Job Title: Technical Support Representative
Location: Davao City, Davao del Sur
Job Type: Full-Time
Salary: ₱25,000 – ₱40,000 per month
Work Arrangement: Onsite
Schedule: Shifting Schedule
Job Summary
The Technical Support Representative will assist customers by diagnosing and resolving technical issues related to internet services, software applications, and devices. The role involves providing step-by-step troubleshooting guidance, documenting cases, and escalating complex technical concerns when necessary. This position operates in a voice-based contact center environment and requires strong communication and problem-solving skills.
Key Responsibilities
Handle inbound customer calls related to technical issues involving internet, software, and devices.
Diagnose and troubleshoot basic to intermediate technical concerns following established pro...
Location: Davao City, Davao del Sur
Job Type: Full-Time
Salary: ₱25,000 – ₱40,000 per month
Work Arrangement: Onsite
Schedule: Shifting Schedule
Job Summary
The Technical Support Representative will assist customers by diagnosing and resolving technical issues related to internet services, software applications, and devices. The role involves providing step-by-step troubleshooting guidance, documenting cases, and escalating complex technical concerns when necessary. This position operates in a voice-based contact center environment and requires strong communication and problem-solving skills.
Key Responsibilities
Handle inbound customer calls related to technical issues involving internet, software, and devices.
Diagnose and troubleshoot basic to intermediate technical concerns following established pro...