Entry-Level Customer Support Associate

Full-time IT & Technology

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Benefits

• Employee Recognition and Rewards
• Incentives
• Government Mandated Benefits: 13th Month Pay
• Insurance Health & Wellness: HMO

Description

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Assist customers in troubleshooting product issues and providing effective solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Junior: 0–2 years
• Skills and Competencies: Strong communication skills a...