Enterprise Services Engineer

Full-time Informática y tecnología

Job Overview:

At Tanium, our Enterprise Services Engineers (ESEs) serve as hands‑on‑keyboard experts for both remote and on‑site engagements. You will collaborate with Technical Support Engineers, fellow Engineers, Customer Success Managers, and Sales Account Managers to operate and maintain the Tanium platform and its modules, achieving customer‑specific Operations, Risk, Compliance, Asset, and Security outcomes.

Responsibilities

• Work closely with customers to operationalize, administer, and maintain the Tanium Platform to solve complex technical issues independently or with teammates.
• Identify opportunities for customers to gain greater value from the Tanium platform.
• Consistently and cogently address customers’ needs through strong verbal and written communication.
• Conduct daily health‑checks on assigned accounts and collaborate with Technical Support Engineers on strategic customer activities.
• Con...