Location
Suwanee, GA, United States
Posted
July 04, 2026
Job Description
**About the Role**
The OSC is the heartbeat of support at QTS—responding globally, coordinating across IT and operations, and ensuring issues are resolved quickly and accurately. You’ll have opportunities to troubleshoot across a wide spectrum of technologies and collaborate regularly with Enterprise IT and Engineering teams.
Because the OSC supports users 24/7/365, we operate in rotating shifts. We’re looking for adaptable team members who can thrive in a schedule that may evolve as business needs change.
This team is currently hiring for multiple shifts:
· First Shift: 8 AM - 5 PM, days vary
· Second Shift: 4 PM - 1 AM, days vary
· Third Shift: Midnight - 9 AM, days vary
**Who You Are:**
You are someone who loves getting to the root of a problem, picks up new skills quickly, and shows empathy and professionalism in every interaction. You’re energized by helping others, thrive in fastmoving environments, and adapt...
The OSC is the heartbeat of support at QTS—responding globally, coordinating across IT and operations, and ensuring issues are resolved quickly and accurately. You’ll have opportunities to troubleshoot across a wide spectrum of technologies and collaborate regularly with Enterprise IT and Engineering teams.
Because the OSC supports users 24/7/365, we operate in rotating shifts. We’re looking for adaptable team members who can thrive in a schedule that may evolve as business needs change.
This team is currently hiring for multiple shifts:
· First Shift: 8 AM - 5 PM, days vary
· Second Shift: 4 PM - 1 AM, days vary
· Third Shift: Midnight - 9 AM, days vary
**Who You Are:**
You are someone who loves getting to the root of a problem, picks up new skills quickly, and shows empathy and professionalism in every interaction. You’re energized by helping others, thrive in fastmoving environments, and adapt...