Location
guelph, on, Canada
Posted
July 04, 2026
Job Description
Lead strategic customer relationships as an Enterprise Customer Success Manager at Schema App. Drive revenue retention and expansion efforts through trusted advisorship and executive-level insights.
In this critical role, you'll oversee a diverse portfolio of mid-market and enterprise customers. Responsible for managing renewals and growth strategies, your expertise will foster long-term relationships with senior stakeholders. With high accountability for performance metrics, you will ensure successful outcomes while navigating complex environments.
Key Responsibilities:
• Build and maintain executive-level relationships across customer organizations
• Develop and execute tailored customer success plans and strategies
• Monitor customer health and identify risks with proactive mitigation
• Lead renewals and expansion efforts with key stakeholders
• Deliver executive-level quarterly business reviews demonstrating value
Requirements:
• Proven experience in cust...
In this critical role, you'll oversee a diverse portfolio of mid-market and enterprise customers. Responsible for managing renewals and growth strategies, your expertise will foster long-term relationships with senior stakeholders. With high accountability for performance metrics, you will ensure successful outcomes while navigating complex environments.
Key Responsibilities:
• Build and maintain executive-level relationships across customer organizations
• Develop and execute tailored customer success plans and strategies
• Monitor customer health and identify risks with proactive mitigation
• Lead renewals and expansion efforts with key stakeholders
• Deliver executive-level quarterly business reviews demonstrating value
Requirements:
• Proven experience in cust...