Enterprise Application Administrator

FULLTIME Computer Occupations

Purpose
The Enterprise Application Administrator role serves as a member of the Enterprise Applications Team and is responsible for the configuration, security, maintenance, troubleshooting, optimization, and expansion of EFCO's enterprise application portfolio, which can span ERP, CRM, and HCM platforms.
Operating within a pooled support model, each administrator on the team maintains primary ownership of a specific platform while also providing backup support for all applications. The role requires technical proficiency, a systems-oriented mindset, collaboration, and should be passionate about helping the business maximize the value from its systems.
Key Responsibilities
User Enablement & Continuous Improvement (50%)
* Serve as a primary point of contact for end users by tracking and troubleshooting issues, answering questions, and providing guidance on system functionality and capabilities.
* Collaborate with stakeh...