Engineering Manager - CX/CCaaS Platform (Remote Canada or Colombia)

Full time Other Management Occupations

Engineering Manager – CX/CCaaS Platform

Location: Canada, or Medellín, Colombia

Build It. Scale It. Own It.

Sangoma is a global leader in business communications, delivering cloud-based solutions that help organizations connect, collaborate, and engage with their customers. Our portfolio includes Unified Communications (UCaaS), Contact Center (CCaaS), VoIP, SIP Trunking, Managed Connectivity, and Customer Experience solutions serving businesses worldwide.

Sangoma is seeking an experienced Engineering Manager to lead an established global engineering team responsible for our Contact Center as a Service (CCaaS) and Customer Experience (CX) platforms.

This role is ideal for a leader who combines strong people management skills with deep technical credibility. You will lead and develop engineers across multiple countries and time zones while partnering closely with Product Management to deliver scalable, reliable, and inn...