Location
manila, metro manila, Philippines
Posted
June 05, 2026
Job Description
- Communicates with internal customers (operations) on repairs, maintenance, & special projects.
- Receives internal customer concerns, prioritizes them based on importance, and provides timeline for concerns’ resolution.
- Manages and updates the Ticketing System for proper monitoring of concerns.
- Provides feedback to customers about concerns’ resolution through phone calls and messaging applications.
- Manages deadlines and progress across the team to ensure that projects are delivered on time.
- Coordinates work permit applications with operations and ensures that permits are readily available for repair or preventive maintenance schedule execution.
- Assists in organizing third-party providers to deliver elements that can’t be produced in-house.
- Oversees resolution of concerns, making adjustments as necessary to ensure they are delivered according to specifications and standards.
- Coordinates with the finance dep...