Engineer II - IT Operations

Zelis

Full time Computer Occupations
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Location
Hyderabad, Telangana, India
Posted
July 15, 2026

Job Description

Role Overview

Zelis is seeking a skilled SQL Production Support Engineer to support mission‑critical healthcare and payments applications. The role focuses on production support, SQL server operations, incident management, and system reliability, ensuring high availability and performance of enterprise platforms.

Key Responsibilities

  • Provide L2/L3 production support for business‑critical applications and databases.
  • Monitor, troubleshoot, and resolve production incidents related to SQL Server, application jobs, and data issues.
  • Perform advanced SQL analysis, including query optimization, deadlock analysis, and performance tuning.
  • Execute root cause analysis (RCA) for production issues and implement preventive measures.
  • Support batch jobs, ETL processes, stored procedures, and scheduled SQL tasks.
  • Work closely with application, DevOps, DB, and infrastructure te...

    • Job Details

    • Job Type
      Full time
    • Category
      Computer Occupations
    • Date Posted
      July 15, 2026
    • Application Deadline
      August 24, 2026