Location
san fernando, bukidnon, Philippines
Posted
July 24, 2026
Job Description
MCI is seeking a skilled Contact Center Trainer to join our team. You will design and deliver high-impact training programs for agents across multiple client accounts, tailoring content to processes and tools.
The role blends in-person and virtual sessions to drive performance and customer experience. Ideal candidates have a Bachelor’s in Education or Communications, 2+ years in BPO training, and fluency in English and Spanish, with LMS and CRM familiarity.
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