Job Description
MaintainX is an AI‑powered maintenance and asset management platform serving over 13,000 customers worldwide. We are growing fast and looking for talented professionals to help us deliver industry‑leading solutions.
Role Overview
The Engagement Manager serves as the primary bridge between the sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process. From the first client interaction through project completion, the Engagement Manager aligns expectations, mitigates risks, and guides the customer through a smooth, transparent journey from contract to go‑live.
What You'll Do
• Partner with the sales team during presales to represent the professional services organization and explain our client onboarding methodology.
• Participate in discovery sessions to understand business needs and propose clear, achievable implementation plans that demonstrate MaintainX’s stru...