Engagement Manager

Nagarro

Full-time Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Apply Now
Location
Cebu City, Central Visayas, Philippines
Posted
July 25, 2026

Job Description

Job Description

We are looking for a highly proactive, versatile, and relationship-driven Engagement Manager to join our dynamic creative and development teams. In this role, you will act as the primary bridge between our clients and production departments, managing key accounts, driving retention, and ensuring successful project delivery from initial scoping to final handoff. You will collaborate closely with internal stakeholders to align resources and identify strategic opportunities to cross-sell and upsell our services.

Responsibilities: 

  • Client Engagement & Retention: Engage with active clients through emails and calls to build strong, long-term relationships and ensure high retention rates. 
  • Account Growth & Reactivation: Cross-sell and upsell to existing clients and proactively tap inactive accounts to touch-base and explore new opportunities. 
  • Revenue & Pipeline Management: Achieve growth goals set by the profit center head...