Location
toronto, on, Canada
Posted
June 12, 2026
Job Description
Elevate client interactions at Engage by becoming our Client Experience Specialist. This role demands exceptional communication skills and emotional intelligence while working with prospective clients.
At Engage, you will thrive in a client-facing position, crafting an extraordinary engagement experience. With over three years of experience required, you will conduct introductory calls, assess client needs, and create seamless handoffs to consultants. Your emotional insight will help determine the appropriate next steps for each client.
Key Responsibilities:
• Conduct introductory calls with prospective clients
• Assess client goals, priorities, and timelines
• Match clients with the best-suited consultants
• Help clients navigate the engagement process
• Maintain accurate and detailed CRM notes
Requirements:
• 3+ years in a client-facing role
• Exceptional verbal communication skills
• Strong decision-making and critical thinking abilities
• High st...
At Engage, you will thrive in a client-facing position, crafting an extraordinary engagement experience. With over three years of experience required, you will conduct introductory calls, assess client needs, and create seamless handoffs to consultants. Your emotional insight will help determine the appropriate next steps for each client.
Key Responsibilities:
• Conduct introductory calls with prospective clients
• Assess client goals, priorities, and timelines
• Match clients with the best-suited consultants
• Help clients navigate the engagement process
• Maintain accurate and detailed CRM notes
Requirements:
• 3+ years in a client-facing role
• Exceptional verbal communication skills
• Strong decision-making and critical thinking abilities
• High st...