End User Support Technician - Intermediate

Dlk-Group

Full-time Other-General
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Location
cape town, city of cape town metropolitan municipality, South-Africa
Posted
July 20, 2026

Job Description

End User Support Technician - Intermediate

Cape Town, South Africa | Posted on 13/06/2026

An opportunity exists for an End User Support Technician to provide technical support and maintenance of end-user computing environments. The successful candidate will be responsible for supporting desktops, laptops, tablets, smartphones, and related end-user technologies while ensuring the timely restoration of services and functionality.

Core Responsibilities

  • Provide technical support for end-user devices, including desktops, laptops, tablets, and smartphones.
  • Troubleshoot, diagnose, and resolve hardware and software issues.
  • Support the end‑user environment and assist in the restoration of services and functionality.
  • Provide field support services across various locations as required.
  • Record, track, manage, and elevate incidents, issues, and risks as appropriate.
  • Maintain effective communica...