End User Support Specialist

Sharp Brains Solutions

Full-time IT / Computing / Software
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Location
assam, guwahati, India
Posted
June 18, 2026

Job Description

Hiring: EUC / Desktop Support Engineer (L1) | Onsite | Guwahati, India | Full-Time B2B Freelance Contract Location: Guwahati, India (Onsite) Employment Type: Full-Time | Freelance / B2B Contract Rate: USD 500/Month Working Hours: Monday–Friday | 8:00 AM – 4:00 PM We are currently hiring an EUC / Desktop Support Engineer (L1) for an onsite enterprise support role in Guwahati. This opportunity is ideal for professionals with hands-on experience in desktop support, end-user computing, deskside troubleshooting, and enterprise IT environments. Key Responsibilities: β€’ Provide onsite desktop/deskside support for hardware, software, and network-related issues β€’ Perform IMAC (Install, Move, Add, Change) and break/fix activities β€’ Manage device lifecycle activities including imaging, deployment, configuration, patching, and upgrades β€’ Support Windows 10/11 environments and basic macOS troubleshooting β€’ Troubleshoot Microsoft Office 365, Outlook, VPN, printers, scanners, and peripheral devic...