Job Description
Role Overview
The End User Engineer Support Engineer is responsible for providing quality support services to the various groups in a fast pace financial company. This is a hands-on role requiring the ability to handle various problems with expertise and exceptional judgment while working with end-users. To provide an excellent level of service to the internal End User population of front office Brokers and back office employees The ideal candidate is a resilient team player who is goal-orientated and fully committed. They must be willing to explain, demonstrate and expand on own ideas.
Role Responsibilities
Deliver high-quality support to end-users in a courteous professional manner
Support desktop technology and applications including Market data
Respond to calls and manage issues until resolution, taking ownership of User issues.
Knowledge and troubleshooting skills in the Microsoft Windows O...