Location
toronto, on, Canada
Posted
July 12, 2026
Job Description
Job Overview
The Systems Engineer (End User Services) leads the technical implementation and operation of CI Financial’s End‑User Technologies, including O365, MFA, Azure AD, endpoint and SSO solutions. The role drives innovation and continuous improvement, defining processes, building best practices, expanding service capacity, and enhancing quality while following company policies.
What You Will Do
- Administer and support the Microsoft 365 environment (Exchange Online, SharePoint, Teams, OneDrive)
- Manage identity and access solutions, including SSO and MFA (Okta, Cisco Duo considered assets)
- Administer security and compliance configurations within Microsoft 365
- Collaborate with internal teams and vendors to support and improve Microsoft Teams Rooms and AV collaboration technologies
- Participate in project‑based initiatives related to Microsoft 365 enhancements, migrations, and new technology implementations