Location
cyberjaya, selangor, Malaysia
Posted
June 19, 2026
Job Description
End User Services Intern
Support the End User Services team in delivering day‑to‑day IT support and maintaining a consistent, secure, and high‑quality end user experience. The role exposes you to desktop support, device management, and IT service operations while assisting senior team members with basic operational tasks.
Key Responsibilities
- Provide first‑level support for end‑user devices (laptops, desktops, peripherals)
- Assist in troubleshooting basic hardware and software issues under supervision
- Support installation, configuration, and updates of operating systems and applications
- Track and monitor IT tickets, ensuring timely updates to users
- Assist with routine system updates and patching activities
- Support asset management activities (inventory tracking, device setup, and decommissioning)
- Maintain documentation and standard operating procedures in collaboration with team members <...