Job Description
The team you'll be working with
This role is an office‑based IT support position in Woking, providing hands‑on support to one of NTT Data’s leading automotive clients. The role actively supports a smooth transition by delivering user, endpoint, and core IT service support.
You will deliver end‑user and device support across laptops, mobile devices, Microsoft 365 services, and meeting room technology, acting as a trusted point of contact for day‑to‑day IT issues. The work involves close collaboration with a small, friendly IT team, working to resolve incidents, manage devices, and maintain a high standard of user experience.
The position requires technical troubleshooting skills combined with excellent communication and customer service, as much of the work is face‑to‑face user support in an office environment.
What you'll be doing
- Diagnose and repair laptop & desktop hardware, including upgrades
- User account p...