Location
jerez de la frontera, kingdom of spain, Spain
Posted
July 19, 2026
Job Description
BRINGING FORCES TOGETHER. REALIZING DIGITALIZATION.
Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto;
por favor, lea atentamente la información a continuación.
Work with us - a leading provider in Cloud, SAP, Microsoft, and software development - and shape future‑proof IT solutions for our corporate clients.
Digitize the German midmarket with us as a Key User Service Desk .
Your Tasks
- Act as the central contact point for technical key users regarding server, platform, workplace, and infrastructure‑related services.
- Receive, classify, prioritize, and document incidents, service requests, changes, additions, and reductions in the ITSM tool.
- Perform structured first analysis, validate information, and request missing details where required.
- Resolve standard and recurring technical issues independently within the define...