Location
halifax, halifax county, Canada
Posted
July 16, 2026
Job Description
Transform employee interactions with technology as an Employee Experience Engineer at ResMed. Focus on automation, AI, and platform operations to enhance productivity and reduce friction.
This role sits within the Digital Employee Experience team at ResMed, where you will leverage your expertise in IT support, automation, and AI technologies. You’ll be responsible for designing and optimizing solutions that make work easier for employees. Collaboration across technology and business functions will be essential in improving workplace experiences through effective support.
Key Responsibilities:
• Escalate complex support issues requiring collaboration
• Perform root cause analysis of recurring problems
• Design and optimize automations and integrations
• Support the adoption of AI technologies and intelligent solutions
• Gather employee feedback for continuous improvement
Requirements:
• 4+ years of IT support experience
• Strong knowledge of automation tool...
This role sits within the Digital Employee Experience team at ResMed, where you will leverage your expertise in IT support, automation, and AI technologies. You’ll be responsible for designing and optimizing solutions that make work easier for employees. Collaboration across technology and business functions will be essential in improving workplace experiences through effective support.
Key Responsibilities:
• Escalate complex support issues requiring collaboration
• Perform root cause analysis of recurring problems
• Design and optimize automations and integrations
• Support the adoption of AI technologies and intelligent solutions
• Gather employee feedback for continuous improvement
Requirements:
• 4+ years of IT support experience
• Strong knowledge of automation tool...