Empathy-Driven Tech Support Specialist

Zrtech Solutions

Full-time Management & Operations, IT & Technology
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Location
dubai, dubai, United-Arab-Emirates
Posted
June 07, 2026

Job Description

ZRTECH SOLUTIONS is hiring a Customer Support Representative to assist users with product issues, resolve complaints, and provide guidance via chat, email, or phone.

Responsibilities

  • Answer customer queries in a timely, helpful way
  • Track and follow up on support tickets
  • Collaborate with technical teams to resolve issues

Requirements

  • Excellent communication and empathy
  • 1+ year in customer service or tech support
  • Comfortable using CRM or ticketing systems

We are a creative agency specializing in web design, development, and digital marketing solutions that help businesses grow online.

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