Empathetic Banking Collections Agent — Remote After Training
Capita
Full-time
Management & Operations
Location
preston, england, United-Kingdom
Posted
July 01, 2026
Job Description
Capita in Preston is seeking motivated Banking Agents to support customers of Lloyds Banking Group who may face financial difficulties. The role requires strong communication and active listening skills to provide empathetic support and ensure fair outcomes.
As a Banking Agent, you'll handle various banking queries, assist customers in vulnerable situations, and actively contribute to improving their financial wellbeing. Ongoing training and career progression opportunities will be provided within a supportive team environment.
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