Emergency Communications Center (ECC) Supervisor
Amentum
Job Description
Amentum is seeking an Emergency Communication Center Supervisor for Creech Air Force Base.
Purpose and Scope:
Supervises shift personnel and ECC operations, ensures compliance with policies, procedures and standards to enable emergency dispatching to fire, medical and police services. Performs dispatch duties as required.
Essential Responsibilities:
Supervise the activities of assigned staff; coordinates, prioritizes and assigns tasks to meet mission objectives; tracks and reviews work quality and performance; conducts performance evaluations; coordinates scheduling to ensure proper operational coverage.
Oversee effective receipt, processing, and dissemination of emergency and non-emergency information to Fire, Medical and Security Forces personnel.
Assists the lead supervisor in training new/relief dispatchers, in accordance with established guidelines.
Conduct d...