EMEA Customer onboarding Lead

DIGITAL REALTY

Full time Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Apply Now
Location
Ireland, Ireland, Ireland
Posted
July 17, 2026

Job Description

Your role

Regional Governance & Oversight

  • Govern onboarding delivery across all in-market teams within the region, ensuring adherence to global standards, SLAs, and best practices.
  • Establish and enforce a consistent regional onboarding framework, including documentation, milestone tracking, and reporting.
  • Monitor onboarding KPIs across markets and drive performance improvement initiatives where gaps are identified.
  • Conduct regular performance reviews with local onboarding teams to ensure service consistency and accountability.
  • Act as regional escalation point for complex or high-risk onboarding programs.

    • Customer Onboarding & Transition

  • Oversee the end-to-end onboarding lifecycle from Sales handover through to go-live.
  • Ensure all contractual, technical, security, and compliance requirements are validated and executed prior to service activation.
  • Drive on-time delivery of onboardin...

    • Job Details

    • Job Type
      Full time
    • Category
      Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Date Posted
      July 17, 2026
    • Application Deadline
      August 26, 2026