Email and Chat Support | Hotel Booking Agent | CSR
Caldwell Communications Consultancy Philippines
Job Description
Email and Chat Support | Hotel Booking Agent | CSR
Caldwell Communications Consultancy Philippines
On-site - Marikina No Exp Required High/Senior High School Full-time
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Job Description
Medical Reimbursement
Government Mandated Benefits
Insurance Health & Wellness
Health Insurance, HMO
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Job Description
We are hiring Hotel Reservations Customer Service Representatives to help guests with booking inquiries, cancellations, and modifications. Provide accurate information and smooth booking experiences.
Responsibilities:
Handle reservation inquiries via phone, chat, or email
Assist with booking, modification, and cancellation requests
Provide accurate hotel details, pricing, and amenities
Document interactions in the system
Escalate complex cases to supervisors
Maintain quality and satisfaction...