EDI Experience Manager

Full-time Management & Operations

Responsibilities

• Develop and maintain a deep understanding of RCM/Clearinghouse capabilities to respond to customer inquiries


• Provide ongoing support via the EDI help desk platform for clearinghouse rejections and EDI rules


• Represent EDI/Enrollment topics directly to clients in onboarding and ad hoc meetings


• Audit existing processes to identify opportunities to use AI to accelerate EDI workflows


• Support EDI engineering ticket creation, review, and prioritization

Requirements

• Experience as a Rehab Clinician (SLP, OT, PT, COTA, or PTA)


• Highly analytical mindset with superior troubleshooting and testing abilities


• High proficiency in MS Excel

Preferred Qualifications

• Prior startup and/or B2B SaaS technology organization experience


• Experience in clinical...