Ecommerce Operation & Admin [5.5 day - Woodlands]

Full-time Other-General

About Us

Hone Aroma is a fast-growing home fragrance brand in Singapore, specialising in luxury, hotel-inspired scents and cold air diffusers. We operate across Shopify (Direct-to-Consumer), Shopee, Lazada, and retail stores, and are building a strong brand‑led ecosystem focused on customer experience and retention.

Role Purpose

Ensure a seamless experience from order to delivery while supporting the growth of our website, e‑marketplace and retail channels. Act as the bridge between operations, customer experience and online sales performance to keep the company running smoothly as we scale.

Key Responsibilities

• Operations & Fulfilment (Core Responsibility)
  • Pour and re‑bottle aroma oils
  • Pack and fulfill daily orders from Shopify, Shopee and Lazada
  • Ensure accurate picking, packing, and labelling of products
  • Prepare stock for retail restocking and maintain retail inventory accuracy
  • Coordinate courier pi...